Privacy Policy

1. Introduction

At WaveCoach, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us when you register for an account, make a purchase, or use our analysis tools.

• Personal Data: Personally identifiable information, such as your name, email address, and password hash, that you voluntarily give to us when you register.
• User Content: Videos and images you upload for analysis.
• Payment Data: Financial data related to your payment method (e.g., valid credit card number, card brand, expiration date) is collected and stored by our payment processor, Stripe. We do not store full credit card numbers on our servers.
• Usage Data: Information about how you use our service, including access times, pages viewed, and your IP address.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

• Processing your video uploads to generate surf analysis.
• Managing your account and subscription.
• Processing transactions and sending related information.
• Improving our AI models to provide better feedback (using anonymized data).
• Sending you technical notices, updates, security alerts, and support messages.

4. Third-Party Services

We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

• OpenAI: We use OpenAI's API to process video frames and generate coaching feedback.
• Stripe: We use Stripe for payment processing.
• Google Analytics: We use Google Analytics to understand how users interact with our website.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access personal data we hold about you.
• The right to request that we correct any data found to be inaccurate.
• The right to request that we delete your personal data.
• The right to data portability.

To exercise these rights, please contact us at privacy@wavecoach.app.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: